Refund policy

Last updated: January 26, 2026

At Modera House, we take pride in the quality of our products. Please review our Returns & Refund Policy carefully before placing your order.

Returns

We stand behind the quality of every item we carry. If something arrives damaged or defective, we'll make it right - simply contact us within 48 hours of delivery with your order number and photos of the item and packaging.

We do not accept returns or exchanges for:

• Buyer’s remorse
• Incorrect size, style, or color selection
• Minor variations in color or texture
• Items damaged due to normal wear and tear

Refunds

If a refund is approved, it will be issued to the original form of payment within 5–10 business days, depending on your financial institution.

Contact Us

Questions regarding returns or refunds should be submitted through the contact information provided on our website.